If you're thinking of starting a cleaning business, you have a lot to learn. Fortunately, you can find online resources that can teach you everything you need to know.
A home cleaning business takes four types of skills: cleaning, business, organizational, and interpersonal. The woman a called had all four. She responded to my call quickly, asked me what I wanted, told me her rates, and scheduled an appointment. She and her partner came when they said they would, were friendly in a professional way but wasted no time, did an excellent job in an amazingly short time, and suggested what they could do for me in the future.
If you want to start a cleaning business, you have a lot to learn. Here are just a few of the many things you'll need to know.
What to charge
What you can charge depends on whether you are an individual house cleaner or part of a professional residential cleaning company. A company can charge more than an individual. The price also depends on whether it's a one-time job (more per hour) or a repeat cleaning job (less per hour). You can charge more in a city than in a small town. If you have insurance and employees who are trained, licensed, bonded, and insured, you can get more for your services. It's also a good idea to check what other housecleaners in your area get for comparable services.
Developing clientele
The key to a successful house cleaning business is to develop a clientele who use services regularly, whether it's weekly, biweekly, or monthly. If 70% of your clients get biweekly service, you're headed for success.
Word-of-mouth is an excellent way to get customers, but it's not the only way. These days, consumers expect professional businesses to have websites and email. A website is a good way to showcase your services, with testimonials from satisfied customers, articles about cleaning methods and materials, frequently asked questions, and information about you and your employees.
How to clean
Cleaning is not just common sense, but it can be learned. If you have a residential cleaning business you will need techniques, tools, and materials for cleaning each room in the house. Bathroom cleaning is different than kitchen cleaning. You'll need to know the proper methods of vacuuming, dusting, and window washing. Special projects like cleaning a crystal chandelier or the inside of an oven require special techniques, equipment, and supplies. As a business owner you must learn various cleaning methods and teach them to your employees.
Business plan
A business plan is a roadmap to success. It details what you want to achieve and the steps you will to take to reach your goals. Banks require a business plan for lending money, but even if you don't plan to borrow money, a written plan will guide your house cleaning business.
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Chris Robertson is a published author of Majon
International. All Rights Reserved. Copyright 2009 (Thu Oct 01 2009)
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